Shipping and Returns

Return Policy


1. Any loss, short shipment or damage must be reported within 48 hours of receipt of product.
2. No returns accepted after 15 days. Products with damaged goods, returned for credit or exchanged must be approved by Intercosmetics. No return will be accepted without a copy of original invoice. 
3. No returns accepted on precision instruments such as tweezers, nippers, scissors etc, or cosmetics, makeup, furniture and equipment.
4. Special orders are not returnable. 
5. All charges for repair of salon equipment are C.O.D. and are to include any shipping costs.

Shipping Costs

1. FREE SHIPPING for Ontario with orders of $250.00 or more before tax. Excludes furniture and equipment. Remote areas may be charged a shipping fee. We will contact you for a quote.
2. FREE SHIPPING for all remaining provinces in Canada with orders of $250.00 or more before tax, for skin care products only. Remote areas may be charged a shipping fee. We will contact you for a quote.
3. Orders under $250.00 before taxes are subject to a minimum shipping and handling charge of $12.50 in Ontario. All other provinces, please call for a quote on shipping.
3. C.O.D.(Cash Charge On Delivery) are charged $20.00 per order .
4. Furniture, Equipment and heavy items such as exam paper, gallons, waxes etc is subject to shipping charges. We will contact you to quote a cost.

Please note that Intercosmetics uses a common courier for all shipments. You must be open between 9am – 5pm local time to receive package. Any returned packages will be charged an additional fee. 

  • Mississauga
  • 1035 Stacey Court
  • Mississauga, ON
  • L4W 2X7
  • Toll Free: 800-263-4333
  • Tel: 905-238-1485
  • Fax: 905-629-7725

  • Ottawa
  • 213 Dalhousie Street
  • Ottawa, ON
  • K1N 7C9
  • Toll Free: 800-463-3774
  • Tel: 613-789-9292
  • Fax: 613-789-8778

  • Waterloo
  • 385 Weber Street North
  • Waterloo, ON
  • N2J 3J2
  • Tel: 519-885-2603
  • Fax: 519-885-4428